Order Management

centeractive ag has implemented a major part of a cutting edge order management system at Switzerland's mobile telephony market leader Swisscom Mobile.

The order management system, built on top of a service oriented architecture, integrates a large number of backend systems with a sophisticated off-the-shelf order entry system, using an infrastructure built with TIBCO BusinessWorks and BusinessWorksWorkflow.

Swisscom Mobile is now retaining market leadership by provisioning new products in a fraction of the time it required before, while at the same time significantly cutting the staff required to provision and maintain the products.

Furthermore the adoption of a TIBCO-enabled service-oriented architecture (SOA) enables Swisscom Mobile to implement customer selfcare services faster and more reliabley than any other carrier in Switzerland.

centeractive's extensive experience in implementing the full range of TIBCO products in Switzerland ensures that our clients receive the best possible solutions with the greatest efficiency.

Application Maintenance

centeractive is responsible for complete maintenance and operation support of the Swisscom Mobile BSS integration landscape.

Swisscom mobile, the market leader for mobile telephony in Switzerland, entrusts centeractive with the complete application maintenace of its cutting edge integration solution for business support services. The solution spans a large number of systems and incorporates automated business processes as well as provisioning workflows.

centeractive also renders operations 3rd level support 7 days a week, by providing local resources able to cope with any problem with a fast response time and a fast on-site time.

Combining local resources with offshore resources is one of the key strengths of centeractive. Providing its customers with the combined benefits of both models.

Swisscom Mobile is guaranteed to have the hightest possible availability and performance of their BSS systems, thanks to the proactive centeractive maintenance and support services.

Legacy

Even when our clients are not using the very latest product line from an integration product vendor, centeractive is here to help. Our long-standing experience with Tibco products means we have specialist knowledge in Tibco products like Rendezvous ©, Integration Manager ©, and BPM ©. We have helped our clients work with these products, and create workarounds when required.

Our standard approach to configuration management for Integration Manager © multi-file repositories has solved significant problems with the ability to perform concurrent development.

Our approach is to make your current product work to the best of its ability, not advise you to continually buy new products.

Rendezvous Consulting

We have consulted clients with Rendezvous © issues and problems with legacy adapters. We provide expertise in porting adapters from and to different versions of Tibco. We provide Rendezvous © consulting for high fan-out scenarios and we have experience in porting projects from Rendezvous © to EMS ©.